How can I re-import mirrored users?

To re-import mirrored users (that have been imported using the AD/LDAP Dapper Agent), follow the below steps:

  1. On the Directories tab of the Admin Console, click on your AD/LDAP Directory. 
  2. Scroll down and click on the 'Account Configuration' tab. 
  3. Change the 'Account Object Filter' to a random string (e.g. mail=NONEXISTENT). This will delete all users in the AD/LDAP Mirrored Directory. 
  4. After this deletion is completed, remove your object filter or add your original filter. All of your Accounts will be imported again! 

Feel free to reach out to with any questions.


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